Privacy Policy

Information We Collect

Information You Provide

• Contact Information: When you contact us, subscribe to our newsletter, or create an account, we may collect your name, email address, and any other information you provide.
• Content and Communications: We collect content you submit through our contact forms, comments, or other communications with us.
• Newsletter Subscriptions: Email addresses provided for newsletter subscriptions are used solely for sending our regular updates.

Information We Collect Automatically

• Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and referring websites.
• Device Information: We may collect information about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to improve your experience and analyze website usage.

How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Respond to your inquiries and provide customer support
• Send newsletters and updates (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations
• Protect against fraud and abuse

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who help us operate our website and provide services.
• Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

Access and Control

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain exceptions.
• Portability: You can request a copy of your personal information in a structured format.

Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at hello@astrobatavia.com
• Updating your preferences in your account settings

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Types of cookies we use include:

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Third-Party Services

Our website may contain links to third-party websites and services. This privacy policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you use.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: privacy@astrobatavia.com
• Address: San Francisco, CA, United States
• Contact Form: Contact Page

Regional Privacy Rights

European Economic Area (EEA) Residents

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with a supervisory authority

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information.